Refund policy

www.mlsoccerjerseys.com Refund Policy – Your Satisfaction Guaranteed
At www.mlsoccerJerseys.com, we are committed to delivering top-quality MLS team jerseys and exceptional customer service. If you’re not completely satisfied with your purchase, you can return it within 90 days of the order date for a full refund or exchange. Our hassle-free return process ensures you can shop with confidence for all your MLS soccer gear needs.

Eligibility for Returns & Refunds
To qualify for a refund or exchange, your item must be in its original condition with all manufacturer tags and labels attached and returned in the original packaging. This policy applies to all standard MLS jerseys, including replica and authentic styles. If these conditions are not met, a 10% restocking fee may be deducted from your refund.

Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, defective product). We recommend using a trackable shipping service to ensure your return is received.

Exceptions to Our Refund Policy
Personalized or Customized Jerseys cannot be returned unless there is a manufacturing defect or error on our end. This includes jerseys with:

• Pre-selected player names and numbers

• Custom names, numbers, or patches

• Any form of custom printing

If you have questions about a personalized jersey return, please contact our customer service team at [email protected] before initiating a return.

Faulty or Damaged Items
If you receive a defective or damaged product, please contact us within 5 business days (or 10 business days for international customers) with photos of the issue. We will provide a prepaid return label and expedite your replacement or refund.

International Returns
Customers outside the UK/EU must clearly mark the package with “UK Return – No Commercial Value” to avoid customs fees. Unlabeled packages may be refused and returned at the sender’s expense.

How to Initiate a Return

1. Email [email protected] with your order number and reason for return.

2. Pack the item securely with all tags and original packaging.

3. Include a note stating whether you prefer a refund or exchange.

4. Ship to the address provided by our team.

Once received, refunds are processed within 7–10 business days to your original payment method.

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